Amusement, Gaming & Casino Conferences

Amusement, Gaming & Casino Trade Shows & Conferences by Country

Customer Experience Transformation: Gambling

Date: 23-May-14 to 25-May-14
Location: London / United Kingdom
With the UK and European gambling sector growing dramatically, and competition, new entrants and increasing innovation on the rise, the battle to acquire and retain is heating up. Key to meeting these business goals is delivering exceptional, innovative and strategic customer experience and service to produce profit, ROI and market share. The Customer Experience Transformation: Gambling is the forum for you to develop customer experience excellence, and inspire player retention and loyalty. The Summit will focus on strategies, case studies and innovation to improve your customer experience, ROI, acquisition and retention and develop world class customer service to increase a player’s lifetime value to your organisation. With increasing costs, competition and regulation, this is an ...