The Future of E-Commerce Delivery

Customers are embracing online shopping in record numbers and this represents significant logistical challenges for retailers and couriers. The Future of E-Commerce Delivery will bring together couriers, postal-operators and retailers to discuss what makes a successful delivery strategy and potential challenges which can be transformed into the biggest opportunity seen in the retail and logistics industries in decades.

Top Speakers Include:
- Thomas Kipp, Chief Executive Officer, DHL Global Mail
- Carole Woodhead, Chief Executive Officer, Hermes UK
- Chris Haighton, Head of Retail Logistics, Shop Direct
- Carlos Mendes Aguiar, Director Retail and Ecommerce, PostNL
- Roger Morris, Head of Royal Mail Parcels, Royal Mail Group
- Patrick Gallagher, Chief Executive Officer, CitySprint

Key themes to be discussed:
- Implementing efficient strategies: developing processes to make the most of e-commerce
- Exploring new markets: maximising the potential of cross-border delivery
- Utilising technology to make delivery logistics more efficient
- Packetstations: creating an infrastructure that allows customer to fulfil delivery
- Improving customer satisfaction through a user-friendly returns process

Transport & Logistics

Solution Providers

• Amtrak News Today
• Conferences & Trade Shows Today
• Spa News Today
• Space Tourism News Today
• Travel Industry Today