Customer Experience Evolution

Date: 20-Mar-14 to 20-Mar-14
Location: etc.venues / London / United Kingdom
Category: Media, Advertising & PR Conferences & Trade Fairs Telecommunications

Customer Experience is undergoing a significant shift. The conversation with customers is evolving in line with today’s rapidly transforming environment. It is therefore increasingly important to use all available channels, both new and old, to communicate with customers in the most appropriate way. This annual conference features 21 cross-industry speakers examining the key capabilities organisations must embrace to remain competitive.


Directors/Heads/Managers of:

Customer Relationship Management
Customer / Consumer Experience
Customer / Consumer Engagement
Customer Service / Understanding
Customer Insights And Analytics
Customer Retention
Consumer Operations / Operational Excellence



Go to event website

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