Performance Management Skills for Managers


You will be taken step by step through the intricacies of managing poor & good performance; covering everything from how to run performance reviews; setting benchmarks & objectives; key motivational & behavioural considerations; the role of the manager in maintaining performance & many other key topics. Key Learning Outcomes Understand the importance and purpose of strong performance management Learn how to create and implement a robust performance management process Create a strategy based performance management framework and plan that aligns to cultural and financial business outcomes Identify key behaviours required in performance planning by recognising how to commit and promote ongoing performance management, rather than simply the performance review Discover how to spot the warning signs of poor performance and take pre-emptive action Understand motivation in the work place and how to achieve the most from your employees Learn ways to reward good performance, both financially and non-financially Ensure that all team members understand and commit to their goals, and are clear about how their progress will be measured Discover how to provide effective coaching and deliver constructive feedback Effectively prepare for the performance review Provide timely, effective actual reviews, practicing the art of no surprisesAbout the CourseAs a manager, one of your primary concerns and responsibilities involves managing the performance of your business unit and the people who report to you. This presents a wealth of unique challenges ranging from the personal to the professional, and its your job to deal with them.Many performance issues are left to have a much larger impact than they should _ when corrective action is often the only option. If the issues and causes are dealt with in the early stages it can save you and your organisation a huge amount in terms of time and resources. There is a much better way.

Exhibitors

Peter Giutronich, Narayan van de Graaff, Sheila Harloe

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