2nd Annual Call Center Week Philippines


Following the runaway success of Call Center Week in the Philippines last year, we are proud to announce our 2nd Annual Call Center Week Philippines. This exclusive event will provide a platform for senior experts from the Call Center industry to discuss the customer journey, how social media is driving innovation, data analytics, Cloud and much, much more! Debate the self-service makeover, optimization of multichannel platforms, reduce employee churn & return with concrete ideas to drive your company forward!

With the industry projected to employ more than 1.3M call center professionals (and 3.2M more in indirect employment) and generate revenues of US$25Bn –approximately 10% of total GDP, the possibilities for companies in this sector can’t be underestimated.
Join your industry colleagues at the 2nd Annual Call Centre Week Philippines to ensure you are at the forefront of this major growth area and equip yourself with the latest call centre trends to ensure your contact center remains competitive when it comes to talent, cutting edge technology and customer experience innovation.

Visit the website at http://goo.gl/ywvOTM or download the programme agenda and speakers list here: http://goo.gl/5FjG2O

Exhibitors

Transcom Worldwide, Western Union, Teleperformance, OrangeGorilla, Inc., Bayview,

Go to event website

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