Effective Telephone Techniques and Courtesies for Everyone


This training aims to provide practice skills learnt to help participants improve their presentation approach in presenting products and services to customers effectively over the telephone. This workshop is designed to develop competency, confidence and etiquette in a variety of telephone conversations. Participants are required to list out telephone activities and action plans during the session and presentation through role-plays are required.

Visitors

Leaders, Heads, Managers, Supervisors, Senior Executives, Executives and anyone wishing to improve their presentation skills and telephone etiquette in the business working environment.

Exhibitors

Founded a decade ago in 2004, we are the solution providers for Soft Skills and Business Training Management needs. A healthy work environment can be a turning point to the companies’ success; we help our clients achieve that.

We emphasize on the work culture that can persist after the class. We understand how important your business ethics are. Shouldering the responsibility of making your employees realize the same, our fun oriented programs attain that through practice.

As the registered training provider with Pembangunan Sumber Manusia Berhad (PSMB), we assure you of our quality in services as well as our dedication in building the team spirit. We are loved by our clients for our unique approach, which is all fun-filled and truly practical. With the sole mission of empowering your business, our aim is to help your company develop quality products and services.

You may know us as your very own trustable and affordable Soft Skills and Business Training Management solution in Malaysia, working towards the success that your company always deserves!

Global Intelligence Network (M) Sdn Bhd is a registered training provider (Serial No. 1721) under Pembangunan Sumber Manusia Berhad (PSMB) in Malaysia.


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