2nd Life Science Product Complaints Summit

Date: 14-May-15 to 15-May-15
Location: Wyndham Philadelphia Historic District / Philadelphia / United States
Category: Healthcare & Pharmaceuticals Conferences & Trade Fairs

ExL Events’ 2nd Life Science Product Complaints Congress is the leading summit where
industry experts come together to discuss best practices for handling all types of product
complaints in accordance to FDA requirements. You will hear case studies from the most innovative pharmaceutical and medical device companies currently handling complaints in the United States and around the globe.

Over the course of two days, this conference will explore today’s most pressing product complaint
issues, such as:

• Analyzing root causes and managing CAPAs
• Assessing adverse events unique to combination products
• Managing complaints on social media platforms
• Developing SOPs to increase quality and product safety
• Composing compliant medical device reports
• Improving interdepartmental collaboration to reduce product complaints
• Utilizing complaint data for product improvement

This event is an incredible opportunity to hear a wide spectrum of perspectives from key industry
leaders from pharmaceutical, biotechnology and medical device companies, as well as to network
with colleagues currently facing similar challenges. The knowledge that you will gain is sure to pay
immediate dividends, increasing the quality, efficiency and effectiveness of your current product complaint processes.

Exhibitors

Khaudeja Bano, Senior Medical Director, Medical Device Safety Head, ABBVIE, Charles Hagerman, Senior Regulatory Analyst, ROCHE DIAGNOSTICS, Ravi Kalyanaraman, Associate Director, BRISTOL-MYERS SQUIBB, Diane Radcliffe, Supervisor, Quality Assurance and Supply Integration, DISCOVERY LABORATORIES, Michael Van Ryn, Lead Engineer, Regulatory Affairs, WELCH ALLYN, Robert Walsh, Medical Director, Pharmacovigilance and Patient Safety, ABBVIE, Daniel Wozinski, Senior Manager of Medical Device Safety, SANOFI-AVENTIS, Jaafar Zerhouni, Vice President Quality and Product Development, ENDOCEUTICS

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