ITIL Lifecycle Service Operation Auckland New Zealand
| Date: | 05-Jul-15 to 08-Jul-15 |
| Location: | Vertical Distinct Training Centre / Auckland / New Zealand |
| Category: | Education |
ITIL Lifecycle Service Operation Auckland New Zealand
The Service Operation Certificate focuses on day-to-day support operations, including service desk and service request management, incident and problem management.
What are the learning outcomes?
This certification provides a complete management-level overview of Service Operation including all its related activities.
Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:
Introduction to Service Operation
Service Operations Principles
Service Operation Processes
Common Service Operation Activities
Organising Service Operation: Functions
Technology Considerations
Implementation Considerations
Challenges, Critical Success Factors and Risks
Coordinate and carry out the actions and processes required to deliver and manage services at agreed levels to business users and customers as well as the responsibility for the ongoing management of the technology
Who is it aimed at?
This certificate is aimed at Service Managers and Operations and Help Desk Managers responsible for implementing effective Service Operations.
For futher information, please email cswampillai@verticaldistinct.com or visit http://verticaldistinct.com/product/itil-lifecycle-service-operation/
itil auckland,
itil new Zealand,
itil service operation auckland,
itil service operation new zealand,
service operation auckland,
service operationnew zealand,
ITIL Lifecycle Service Operation auckland,
ITIL Lifecycle Service Operation new zealand
The Service Operation Certificate focuses on day-to-day support operations, including service desk and service request management, incident and problem management.
What are the learning outcomes?
This certification provides a complete management-level overview of Service Operation including all its related activities.
Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:
Introduction to Service Operation
Service Operations Principles
Service Operation Processes
Common Service Operation Activities
Organising Service Operation: Functions
Technology Considerations
Implementation Considerations
Challenges, Critical Success Factors and Risks
Coordinate and carry out the actions and processes required to deliver and manage services at agreed levels to business users and customers as well as the responsibility for the ongoing management of the technology
Who is it aimed at?
This certificate is aimed at Service Managers and Operations and Help Desk Managers responsible for implementing effective Service Operations.
For futher information, please email cswampillai@verticaldistinct.com or visit http://verticaldistinct.com/product/itil-lifecycle-service-operation/
itil auckland,
itil new Zealand,
itil service operation auckland,
itil service operation new zealand,
service operation auckland,
service operationnew zealand,
ITIL Lifecycle Service Operation auckland,
ITIL Lifecycle Service Operation new zealand
EIN News
provides powerful, real-time media monitoring, news aggregation & syndication services. Read the latest news about this topic. See:
