Essential Skills For Supervisors & Team Leaders

This Essential Skills for Supervisors and Team Leaders course will give managers, supervisors and team leaders the leadership skills and training you probably never received when first promoted. By using a blend of theory and practice, this 2 day course is designed to increase your confidence in the field of Leadership and Supervision, and to provide you with the essential knowledge and "toolkit of skills" to work with confidence in this challenging, but very rewarding area.

By the end of this supervisor training course you will understand:

- Roles and responsibilities of an effective Supervisor and Team Leader
- How to lead your team to success by being given an insight into recognised Leadership styles
- How to apply a variety of Communication Styles when dealing with a range of differing personalities
- How to Motivate teams and individuals and how to drive their performance to deliver outstanding results
- How to develop the people within your team by delivering Feedback effectively and by setting them SMART Objectives
- Recognised tools and techniques used to understand Behaviours, handle Conflict and how to drive the productivity of your team by applying effective Delegation and Time Management techniques

Course Content – Supervisor Training Course

- Defining the role of the Supervisor and Team Leader
- Understanding the skills, attributes and qualities of an effective Leader
- Establishing your credibility and authority as a Supervisor/Team Leader
- Acquiring a range of Leadership Styles to suit different situations
- Motivating your people towards success
- Handling difficult people and difficult situations – Conflict Management
- Managing workloads through effective Delegation
- Organising yourself and others through effective Time Management
- Communicating effectively with a range of personalities
- Acquiring the essential skill of delivering Feedback effectively

Tom Courtney

• Education News Today